Thank you for using KOMODO STATION.
We would like to inform you of the shipping operations for products to be shipped as follows.
1. All Regions: Steam Controller Shipping Start Dates
2. Japan Only: Warehouse Closure During Golden Week
1. All Regions: Steam Controller Shipping Start Dates
The order start times and shipping start dates listed below are based on the local time in each region.
【Japan】
・ Tuesday, May 5, 2026 at 2:00 AM: Orders open
・Monday, May 11, 2026: Shipping begins
Orders will generally be shipped within 3–5 business days from the day after the order is placed.
*Please note that shipments will begin on Monday, May 11, 2026, as warehouse operations will resume after the holiday closure.
【South Korea】
・ Tuesday, May 5, 2026 at 2:00 AM: Orders open
・Thursday, May 7, 2026: Shipping begins
Orders will generally be shipped within 2–3 business days from the day after the order is placed.
【Hong Kong】
・ Tuesday, May 5, 2026 at 1:00 AM: Orders open
・Thursday, May 7, 2026: Shipping begins
Orders will generally be shipped within 2–3 business days from the day after the order is placed.
【Taiwan】
・ Tuesday, May 5, 2026 at 1:00 AM: Orders open
・Thursday, May 7, 2026: Shipping begins
Orders will generally be shipped within 2–3 business days from the day after the order is placed.
【Important Notes】
・Due to expected high order volumes immediately after launch, even orders placed on the release date may require additional time before shipment. We appreciate your understanding.
・Shipping schedules may vary depending on order status in each region.
・Shipping operations are suspended on Saturdays, Sundays, and public holidays.
・We do not accept requests for delivery on a specified date.
・If there are any errors or missing information in the delivery information (e.g., phone number, address format, or incorrect input), shipping may be delayed.
・Due to increased shipment volume during peak periods, delivery may take longer than usual even after your order has been shipped.
2. Japan Only: Warehouse Closure During Golden Week
【Warehouse Closure Period】
During the following period, all warehouse operations will be suspended, including shipment of orders, inspection of returned items, and warranty support (returns and exchanges):
Wednesday, April 29, 2026, and from Saturday, May 2 through Thursday, May 7, 2026
【Important Notes】
・We do not accept requests for delivery on a specified date.
・If there are any errors or missing information in the delivery information (e.g., phone number, address format, or incorrect input), shipping may be delayed.
・Due to increased shipment volume during peak periods, delivery may take longer than usual even after your order has been shipped. We appreciate your understanding.
・Shipping operations are suspended on Saturdays, Sundays, and public holidays, including during the Golden Week period.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding.